•   Booking- To ensure your appointment, a deposit is required upon booking. The deposit will be applied to the total cost of your lash set. Additionally, please provide at least 24 hrs notice if you need to move or cancel the appointment. Failure to do so will result in the deposit being forfeited and non refundable
• Lash Preparation- To ensure the best results and time efficiency, we kindly request that you arrive with clean lashes, no make-up and no contacts
• Guest- Due to limited space, we kindly ask that you attend appointments alone, unless a minor is getting the service, then an adult must be present. Thank you for your understanding
• Fills- No outside/ foreign fills are performed. To qualify for a fill, a minimum of 40% of lashes must be remaining, otherwise, please book a new set
• No Show- If you misee your appointment without prior 24 hr notice, your deposit will be non-refundable
• Appointment Confirmation- Upon booking, you should receive a confirmation via email/text. If not received, please let us know as soon as possible.  Our goal is to support you in ensuring a seamless and effortless experience 
• We kindly ask to please refrain from cnsuming caffeinated beverages prior to the apointment as caffeine can lead to eye jittering, which may affect the precision of the lash application
• 48 hr Complementary Lash Fix Guarantee - Ensuring your satisfaction is my main priority. If you face any concerns with your lashes within 48 hours following the appointment, don't hesitate to reach out—I'm dedicated to resolving any issues and ensuring your positive lash experience
• Appointment Timing- A 15 Minute grace period is allowed for appointments. Beyond that time, a late fee of $15 dollars may be applied. If the appointment starts significantely late, we may need to cancel it as the next clients are expecting their appoinment to start on time. This may result in the deposit to be forfeited and we may need to reschedule

Soru Beauty Studio understands that communication is essential. If you anticipate a delay, please let us know. We appreciate your business!